Meet HL7 Australia’s Partners and Benefactors
Department of Health, Disability and Ageing
Simon Cleverley
Simon is Assistant Secretary of the Digital Health Branch at the Australian Government Department of Health (DHDA). Mr Cleverley has extensive policy, delivery, and leadership experience within the health sector, and is currently responsible for implementing the Australian Government’s recently released Digital Health Blueprint (2023-2033) which seeks to deliver a more personalised and connected health and wellbeing experience for all Australians.
Simon represents the Australian Government on a range of committees and boards including the Australian Digital Health Agency’s Jurisdictional Advisory Committee and Council for Connected Care and the Australian Commission on Safety and Quality in Health Care’s Digitally Enabled Care Advisory Committee
Moving the needle on interoperability with the Digital Health Blueprint
The Australian Government’s Digital Health Blueprint represents a crucial step forward in driving a more connected healthcare system. The release of the blueprint followed the Strengthening Medicare Taskforce Report, which emphasised the importance of digital and data solutions and modernising healthcare systems in terms of healthcare stewardship.
“In the 2023-24 Budget, the Government invested about $1.1 billion in a range of modernisation programs, including modernising My Health Record and a FHIR accelerator program, Sparked,” Simon Cleverley, Assistant Secretary at Australian Government Department of Health, Disability and Ageing (DHDA), told HL7 Australia. “The investment and the roadmap that sits alongside the blueprint demonstrate the ongoing commitment to driving the transformation of how we deliver healthcare in Australia.”
One of the critical building blocks to that transformation, Simon noted, will be a digital health strategy that is enabled through a true partnership approach.
The question is, what will it take to achieve that transformation across all healthcare systems Australia-wide? Simon sat down with HL7 Australia to share his vision and perspective.
HL7 Australia: As you have noted, partnership is integral to achieving an integrated digital healthcare future. With that in mind, can you talk about the consortium striving to develop national data models and interactions using Sparked and the FHIR Accelerator?
Simon: I think it’s caught many people across the health sector by surprise that governments across Australia have translated their deepening understanding of the benefits of a community approach and been agile enough to move so quickly to leverage this approach to achieve those lofty goals through digital enablement. That’s come from lessons learned about how we all need to do business together to help people stay well for longer and to help those who are sick get the right, targeted treatment plan.
This consortium enables us to leverage the best knowledge, stakeholders and policy development expertise into a format that enables anyone to contribute to the way data is shared within the healthcare system. That includes our work on prioritised use cases such as an internationally aligned patient summary and Chronic Condition Management, which are key to driving scalable improvements across the health system by demonstrating how standards like FHIR can support better continuity of care.
And it’s not just getting noticed in Australia. We are getting a lot of people coming from international governments and bodies who are interested in the pathway and partnership approach we have taken and are asking us for advice on how they can do similar sorts of things in their country. It’s really that partnership approach that has been the key to the success we have had.
HL7 Australia: As the blueprint makes clear a key pillar of connected digital healthcare is My Health Record. What is envisioned with the modernisation of the platform through data standards, such as FHIR?
Simon: My Health Record has been on a really interesting journey from its establishment in the early 2010s, which has enabled real-time sharing of information to benefit the consumer, no matter where they are. It provides that authorising environment for healthcare professionals that allows them to access information about their patients, again, no matter where they are. But we do need to keep moving forward to provide a seamless access point for consumers to get information about their health and well-being journey. And the modernisation agenda, including FHIR programs, are really going to be the catalyst for that transformation.
The Australian Digital Health Agency has been undertaking early work to update My Health Record to be a FHIR enabled system. Over the coming year we will see work commence to update the platform to support alignment with the AU Core standard and AUCDI dataset produced under the Sparked program. This will begin a monumental shift away from the reliance of ‘PDF’ based information to support atomic data.
Modernisation is not just about My Health Record; it’s about all the clinical systems out there as well. One of the powerful things that has been enabled through the FHIR program and the journey we have embarked on with CSIRO, the Australian Digital Health Agency and HL7 Australia, is that we can drive that transformation in order to achieve the panacea of an interoperable future. Rather than throwing out what we have, we can make sure that what we have can be improved upon.
Our commitment to implementing use cases like Patient Summary and Chronic Condition Management is really where we start to see tangible benefits for clinicians and patients. These are real examples of how we can align system modernisation with policy goals around prevention, continuity of care, and supporting vulnerable populations. And, certainly, the government’s commitment to move to sharing pathology and diagnostic imaging reports by default to My Health Record – which has now been legislated demonstrates that core objective. That share-by-default principle then becomes especially powerful when applied to these use cases. This means that there would be a consistent FHIR-base core data set available at the point of care, especially during transitions or emergencies, ensuring that this data can be shared across any healthcare setting, at any time.
HL7 Australia: Can we pivot to talk a bit about the DHDA funding for the creation of the Australian FHIR Management Framework (AFMF) including the Australian FHIR Community Process (AFCP), and the establishment of the Australian FHIR Coordination Committee (AFCC).
Simon: The Sparked program was launched in August 2023, and we have seen significant progress over the past two years. That’s down to a strong partnership. What’s really crucial about the AFCC is ensuring we have scrutiny and appropriate open and broad views brought into the standards development process.
One of the things that I’m really focused on is having the appropriate governance to ensure that we can scale not only the standards at the core level but also springboard that to incorporate all the important use cases that drive that connected care agenda. From the AFCC’s perspective, it’s going to be really important that we do have that national viewpoint to assess where we are, where we are going and whether we have the right checks and balances in place. While I personally have stepped away from my seat in the AFCC, my Department remains strongly represented and deeply engaged in the direction and coordination of national standards governance. There’s a wealth of expertise to tap into, but we must also make sure we’re succession planning, not just around the AFCC itself, but around the standards community and around the industry and community more broadly to ensure we have the workforce of tomorrow to support all the use case work that’s going to have to happen once it’s developed.
HL7 Australia: What is your call to action for your peers not only at states and territories, but also other Commonwealth agencies and even other parts of DHDA with regards to involvement with Sparked and FHIR?
Simon: I feel there’s a groundswell now, and certainly within the events that I’m participating in around the FHIR accelerator, I’m seeing that enthusiasm to be part of these sorts of programs from states and across all parts of our delivery systems. I’m also seeing the calibre of people it’s drawing in.
The partnership, and the model that wraps around FHIR standards, including the role of HL7 Australia, demonstrates there’s really a sense that if you’re not there, you’re missing out on the opportunity to contribute to the future of modern healthcare delivery in Australia. That’s happening now, and we see that with the chief policy and information technology leads from states and territories turning up and participating and presenting in the forums being held; we see that through significant clinical involvement from right across the sector and from industry.
Over the next five years, we will see a significant increase in digital capabilities, but how we connect and use our national infrastructure — such as MyMedicare, the modernisation of My Health Record, broader development of SMART on FHIR apps, and our Healthcare Identifiers Framework – is going to need to be phased carefully in concert with the modernisation agendas happening across states and territories and in the private sector.
Probably my call to action is, if you’re not in it you won’t be able to shape it. Having said that, I would say we have significant buy-in from states and territories in a range of activities, including Healthcare Identifiers, including the My Health Record system, including the work to overcome information sharing barriers in legislation between states and territories, and the work that is happening with building and designing new EMRs for hospital systems that allows GPs to have access.
Ground zero, though, is making sure that we have nationally consistent and agreed standards for moving that information around the system, which can then be supported by those legislative and policy frameworks. This is the time to shape how those standards will operate into the future. As we have seen in the Strengthening Medicare Taskforce report and from what has been previously said by Minister Mark Butler, we are going to mandate these standards, not only to benefit information sharing, but also to address security and privacy concerns. The task before us is understanding what a phased implementation looks like, in practical terms, to support industry adoption and alignment.
HL7 Australia: Has your role been difficult in terms of getting momentum around these initiatives and gaining the necessary commitment to and enthusiasm for these programs?
Simon: What’s really difficult about digital and data technology capabilities, services and skills is people think you have to be a technical person to contribute to the conversation. And what has been shown through this work program is that that’s not the case. We need the clinicians, the consumers and those from all walks of the policy development lifecycle to play their role in making sure these systems support the clinical workflows and are simple for consumers to use. Certainly, there is a role for people that can actually translate the policy objectives into systems that allow us to move information around the healthcare environment. But it’s really about ensuring we have buy-in from all parts of the marketplace.
What is really difficult is ensuring we have a very clear understanding of the problems we are trying to solve, and what role digital and data systems can play in overcoming these problems. Those challenges include an inability for consumers to have a connected story across their health journey; lack of clinical insights at the point of care for clinicians wanting to provide more tailored, high-quality care; and inability to have real-time sharing of health information to support public health and planning at scale across our federated country. Having a strong community that is truly representative of the problems we are trying to solve will make it much clearer to governments around Australia as to why they are investing in foundational digital health capabilities and services.
We need plans to ensure we are clear about prioritising the delivery of these national capabilities. That’s why something like the Blueprint is so important. However, we also need a clearly defined set of objectives, which we expect to finalise shortly as part of our development of a National FHIR Roadmap. This roadmap aligns with our Blueprint, and is intended to guide industry on where to invest in FHIR use cases and show how these standards will be incorporated into our broader programs of work. The roadmap will show the Department’s intended investment in FHIR over the coming years and is due to be released in the 2025 calendar year. This will help provide a clear line of sight to all stakeholders about what we need to put in place to support Australia’s digital health transformation journey, and when.
We have to maintain and strengthen our partnership and the conversations we’re having with decision-makers. It’s really that ongoing collaboration and sharing what this means and making sure that we’ve got the right people in front of those conversations at the right time. The Federal Government showed confidence in the Sparked program with funding provided in the March 2025 Federal Budget to continue the work under Sparked, and in particular the development of standards to support the recording of reason for health encounter, consistent patient summary pathways, and the digitisation of chronic condition management plans. We have the right ingredients and I’m certain that over the next 12 months we will go back to the Commonwealth Government, state governments, and other investors with a clear position on what comes next, showing where we are going to take as a country, which will allow all stakeholders to invest with confidence. This is about building strong consistent foundations to enable reusable national infrastructure.
HL7 Australia: Is there a message for those stakeholders who are more reluctant to commit to standards?
Simon: I recognise, and our partners recognise, that we are stronger together. But, at the same time, we need to give visibility for the future of where we’re going and how we incentivise people to invest in moving a FHIR standard along as a baseline for how we move information around the system in Australia. We want to build and strengthen the community so everybody feels that they have a seat at the table and can contribute to the evolution of data and terminology standards in Australia.
I recognise that there is huge demand on organisations to do the things they are asked to do to comply with our changing regulatory frameworks, and to evolve their systems to improve user experience for their clients. We need to make it easy for people who are time poor to have the opportunity to become involved. I think the Sparked program strikes a good balance and offers opportunities to be involved. There have probably been some false starts in Australia when it comes to how we achieve a more connected health system but I would say to those who are still not sure if this is genuine to look at the signals. These include a national health interoperability plan that is being implemented with national oversight, Australia’s first FHIR accelerator program, and a Commonwealth Government leading and stewarding implementation of these initiatives. We must address challenges such as limited workforce capacity, a system that is dealing with more chronic disease, and a system that does not enable health information to move around in a systemic way. We must all commit to standardising our healthcare system.
For now, we are focused on making sure that we can get people together to create that dynamic partnership so that we can then make some decisions as a community about how we implement those standards.
The good news is we’re seeing more stakeholders who understand the role FHIR has within our ecosystem. We have also already seen some exciting developments in the industry, with several of our Sparked participants developing solutions based on the standards that Sparked is creating.
We know there’s a lot of work to be done but I think HL7 Australia is strong and I’m looking forward to continuing to work with HL7 Australia and all the other partners to drive the value proposition and achieve those national healthcare interoperability objectives.
HL7 Australia: How has working with HL7 Australia supported your agency’s goals in achieving seamless health information exchange?
Working with HL7 Australia has been central to our approach to building a standards-based digital health ecosystem. What we’ve seen, particularly through Sparked, is that HL7 Australia brings the technical stewardship and the trusted relationships needed to align diverse interested behind our common goal of
achieving patient-centred connected care.
More broadly, HL7 Australia has played an important role in building capability and
engaging stakeholders all across the system. As we move forward towards mandating FHIR standards and implementing the national FHIR Roadmap, HL7 Australia will continue to be a key partner in ensuring these standards are implemented in a way that is robust, inclusive and scalable.
What is on the Department’s interoperability agenda in the next 6 – 12 months related to HL7 standards?
The coming 12 months will be focused on delivering tangible improvements to foundations that will progress us closer to real time health information sharing. Our focus across patient summary, reason for health encounter and chronic condition management is to develop FHIR standards that will enable multifaceted data pathways and reusable patterns to enliven interoperability. I strongly believe that the development and adoption of FHIR standards across these use cases will enable data portability and build a wealth of atomic data flows throughout the Australian healthcare ecosystem.
We will also continue to explore how we take these standards and start to drive adoption and implementation in systems. This will focus on investment drivers for both Government and industry including mandates and considering what is required to establish consistent governance and infrastructure that will enable adoption and support innovation in industry. This includes scaling up the use of FHIR and other standards in our health programs, and exploring tooling such as SMART on FHIR, Bulk FHIR, amongst other opportunities.
Australia Digital Health Agency
Amanda Cattermole PSM
“Ms Amanda Cattermole PSM is the Chief Executive Officer of the Australian Digital Health Agency, a role she commenced in September 2020. The Agency is auspiced by all the governments of Australia to lead digital health strategy for Australians and to drive digital innovation. It also builds national health infrastructure and delivers national digital health products and services to support Australia’s progress towards a safer and more efficient health system.
Amanda has previously held senior roles in the Commonwealth Departments of Treasury, Prime Minister and Cabinet and Families, Housing, Community Services and Indigenous Affairs, Services Australia, the Victorian Department of Health and Human Services and the Western Australian Department of Indigenous Affairs. In her earlier career Amanda worked as a lawyer in Victoria, the Northern Territory and Western Australia.”
The role and purpose of the Australian Digital Health Agency (ADHA) is to bring together different parts of Australia’s complex and asymmetrical healthcare ecosystem to support digital innovation and achieve a “modern, accessible healthcare system”.
To advance these goals, in August 2022, ADHA signed a memorandum of understanding with standards development organisation HL7 Australia Ltd to support the development of robust, easy to adopt and properly managed digital health standards.
As ADHA CEO Amanda Cattermole stated when the MoU was signed: “The objective is to create a new era of digital health in Australia with strong governance. This means open and collaborative processes for the agreement, development, testing, publishing and maintenance of digital health standards.”
HL7 Australia recently spoke with Amanda about ADHA’s role and purpose, why the collaboration with HL7 and other organisations and agencies is important, the challenges facing Australia’s healthcare system and what is being done by ADHA and others to mitigate these.
HL7: Can you share with our readers a little background on the ADHA, its setup and broader role in helping to achieve health standards and interoperability in Australia.
Amanda: First it’s important to understand that the agency was established by the states and territories and the Commonwealth and is funded by all of them. In establishing ADHA, there was broad recognition that the objective of interoperability and a connected healthcare system could never happen without buy-in from all stakeholders. We were set up to help with that buy-in as a coordinator in the development and stewardship of digital health standards in Australia.
Can you describe some of the ways in which you drive that coordination?
At a high level, we set the parameters for what an interoperable healthcare future looks like through our National Healthcare Interoperability Plan. This sets the expectations, the domains in which we need to work, and the way in which we think we should go about this in the one- to-five-year horizon. We also
engage with the standards community to support and enable standards development to flourish in Australia. That includes, importantly, our relationship with HL7.
Let’s go into a bit more detail on the interoperability plan, including HL7’s role in the broader goals.
Over the past couple of years, my team led a very broad-ranging consultation on what is needed to deliver health interoperability in Australia, which culminated in this plan. It has strong support from across the sectors. The plan articulates a nationally agreed objective to get to this new level of digital
maturity and bring us to a much more fully connected healthcare system. It defines the domains that need to be tackled to get there and sets out actions under each of those domains. One of the domains that is most important in the work we’re doing with our colleagues at HL7 is that there needs to be a live,
innovative, mature national digital health standards program.
The recently signed MoU serves to support the plan by helping to develop digital health standards. This is something we’re deeply committed to supporting and stewarding, along with our work with other partners, including CSIRO, who we’re collaborating with on clinical data and digital standards and
terminologies.
These objectives have support from our jurisdictional colleagues, including in industry. It’s something the Australian public expects and demands so that their information moves seamlessly across the healthcare system and ensures clinicians have it in front of them during any interaction with the consumer.
It won’t be easy, but these MoUs with partners like HL7 and CSIRO help to ensure broad agreement to get us to that next point.
What do you believe are the barriers that have made it hard to achieve
interoperability before now?
There are many challenges to standardisation but none are insurmountable as long as all the different parts of the system are working together and moving in the same direction. One challenge is just the sheer complexity of health itself. You only have to think about a system that is funded both federally and at the state level, privately and publicly, and is supported through the acute system, the primary care system and a network of specialists and allied health providers. On top of that any one hospital has a huge number of digital systems that come together, both administratively and clinically. And that is
extrapolated across multiple different hospitals.
To address this challenge, you have to be able to map a lot of interconnected parts in order to progress to a system that can meaningfully share information, support data analysis, protect data in whatever part of the system it’s in, and enable that to be brought to bear for the benefit of both clinicians and, really
critically, Australian healthcare consumers.
Digital innovation in healthcare has been talked about as a laggard, but more recently – accelerated in part by COVID-19 – it has started to surge ahead. In addition, we’ve seen a new national conversation about digital enablement in health. Australians have moved to a point where they expect something quite different from their healthcare system. They expect connectivity, they expect continuity of care, they expect their information to move with them and to be available to those providing their healthcare.
How do we get to that next step, building connected, patient-centred healthcare system?
It’s not easy, but we’ve got a lot of things in our favour. One is that there is so much momentum now in the same direction, accelerated by the events of the past few years. We’ve also got good building blocks, including a personally controlled electronic health record, an individual health identifier service that
enables us to know who each person is in the system and, above all, consumer engagement. By working with HL7 and other partners, we’re in a position to grow that development and be the enabler for this transformation.
HL7 is an absolute cornerstone in making this happen and our partnership is critical to driving the change we’re talking about. Our deepening collaboration with HL7 combined with our role as steward will not only help that standards development but will support the broader healthcare community to engage with those changes. We need our health community to be digitally literate if we’re going to enable information to move around the healthcare system in the way that is needed to support better healthcare outcomes.
If there is one takeaway or call to action from this interview you would like to give to the broader healthcare community, what would it be?
We have long spoken about the world we want, but we all had far too many deeply held views and positions for us to get there. We now have the ingredients to move forward. So, my key takeaway would be to ask every stakeholder, partner – anyone who is part of the broader healthcare system – to dig deep and work together to support and participate in these transformational changes and help ensure great healthcare for all Australians well into the future.
Read the PDF Version of the interview with Amanda Cattermole PSM here.
Telstra Health
Farhoud Salimi
Farhoud has a career spanning over 20 years with local and global experience both in private and public sectors. Farhoud has exceptional people leadership and technical experience and has been recognised and referenced extensively in IT forums.
A key achievement of Farhoud and his team was recognition at the 2021 NSW Premiers awards for the Mass Vaccinations Systems rollout in response to the COVID-19 pandemic. Most recently, Farhoud has been recognised by the CIO Magazine, as part of the CIO50 2022 Awards, as one of Australia’s most innovative CIOs for his contribution to the NSW Health digital journey.
Why Telstra Health is putting interoperability at the heart of its technology innovation
Healthcare standards and interoperability have been central to Telstra Health’s vision and ideology since its inception. The organisation has grown through a number of strategic acquisitions, and in each case the focus has been on bringing into the portfolio companies that either have HL7 v2 or, more recently, Fast Healthcare Interoperability Resources (FHIR) as part of their messaging or interoperability framework.
“We were one of the first Australian-based electronic medical record (EMR) solution developers to integrate HL7 v3 into what was then Personally Controlled Health Electronic Records (PCEHR) and is now My Health Record,” said Farhoud Salimi, Chief Technology Officer, Telstra Health.
Telstra Health has also been a leader in FHIR adoption from as early as 2016, using the standard to develop the Enterprise Provider Directory (EPD), which helps large healthcare networks manage their provider information.
HL7: The relationship between the two organisations is a well-established one. Can you talk about recent projects with HL7 that are a priority for Telstra Health?
Farhoud: We recently deployed our Virtual Health Platform, which is a native FHIR virtual care and clinical data repository that enables interoperability with electronic medical records using standard FHIR-based resources. We also recently introduced Kyra PAS, which will be one of the first FHIR-native mobile-enabled Patient Administration Systems (PAS) to be developed and deployed in Australia.
We’re also working with HL7 on a number of projects. For example, we’re actively involved in trying to progress the adoption of the International Patient summary in Australia, with CSIRO, HL7, and the Australian Digital Health Agency (ADHA).
We’re also heavily involved in the FHIR accelerator program, Sparked, which is being driven by HL7, ADHA, the Department of Health and Aged Care and CSIRO. We’re proud to not only be a founding member of the program, but also to be co-chairing the FHIR AU core program stream.
HL7: What do you see as Telstra Health’s role with regards to integrating FHIR into healthcare products?
Farhoud: We believe FHIR will become more commonplace across healthcare, and we’re committed to building more open interoperable systems as part of our product suite. Our Virtual Health Platform is built on FHIR standards from the ground up, which allows us to easily integrate and exchange information with other FHIR-based environments.
We’re also investing in using FHIR standards to exchange information between our primary care platforms and some of the other platforms. On top of that, we’re also looking at how we tackle some of the bigger challenges around connected health with some use cases with the industry and some of our aged care providers later in the year. We see HL7 and FHIR as the way to move our products forward and make them interoperable.
HL7: These kinds of partnerships are interesting in that they do bring together government bodies and departments, as well as vendors like Telstra Health. How do you see your role, versus the role of government bodies with the FHIR community process?
Farhoud: In some of these initiatives that we’ve talked about you have the federal government, CSIRO, the states, HL7 and industry all in the same room trying to move that needle forward in terms of developing the AU standards and the implementation guide. And that’s very powerful.
As Telstra Health, we have a significant footprint in both primary aged care and also population health, with solutions in both private and public sector organisations. By having agreement – from a policy perspective and a standards perspective – it’s possible to really make a difference. The fact is, you need all the parties to be involved to agree on how they’re going to share and exchange data across the continuum. Solving the problem of interoperability will move some of the blockers the jurisdictions have in terms of delivering healthcare, it will simplify how the government reports on healthcare, and, from our perspective, it creates more opportunities to innovate.
HL7: Telstra Health has clearly taken a lead with these types of partnerships. Can you share your thoughts more broadly about the role of vendors in the support and promotion of standards?
Farhoud: Regardless of whether you are in government or industry, we all know that Australia’s healthcare system, like the rest of the world, must address the stresses and strains of an aging population and workforce barriers. Technology developments together with standards can help to make a difference in that space by enabling the flow of data between all the systems used in healthcare.
Unless vendors participate in the adoption of those standards by implementing them in their product sets I don’t think we’ll ever achieve the best patient outcomes and solve some of those more complex problems around sharing care records across the continuum. By not only using standards, but also participating in actually creating them, vendors can help to create that groundswell.
The other side to this is that solving this problem of data interoperability is not detrimental to the vendor community; rather, it opens a lot more avenues for us to look at more value-add offerings and innovation around the edges of core data platforms.
HL7: There are many reasons for FHIR adoption, but what are some of the barriers both for vendors and healthcare organisations?
Farhoud: Part of the challenge is legacy applications which are tightly embedded in how the healthcare industry works. Healthcare has traditionally been slower to invest in and adopt new technologies, whether due to affordability or just the more safety conscious way that they approach things. Addressing the issue of legacy systems will be one of the bigger challenges in terms of how we adopt these new FHIR standards.
Another is the potential for every vendor to create their own interpretation of the FHIR standards. The Sparked program seeks to address just that to ensure we can meaningfully share information and exchange data. We need to make sure we get an Australian implementation of FHIR, using the governance around the standards to be able to enhance it and make sure that it is fit for purpose rather than pivoting off in different directions.
One other is that policies and legislation need to keep up with industry around data sharing. And if we’re going to push industry and jurisdictions to start adopting FHIR, funding models for primary and aged care do need to keep up with updates and other requirements.
HL7: Clearly HL7 and Telstra Health have a well-established relationship. Where do you see that going in the future?
Farhoud: We’re supporting a bunch of standards, including FHIR AU, SNOMED CT-AU and Australian Medicines Terminology (AMT). We work closely with HL7 Australia, the Department of Health and Aged Care, ADHA and CSIRO. We are working internally on how we can adopt FHIR standards more and more across all of our products and platforms, so we can actually connect all of our platforms together in a more seamless way.
We believe that the combined power of all of our platforms is much more powerful than the sum of each of their parts, and having a standards approach is how we can make that vision come alive. We’re going to keep interacting and partnering because we feel that using those standards internally is what is going to be our secret sauce in making our platforms and products work better together.
HL7: We’ve talked a bit about the role of the vendor community. What advice do you have for other vendors in terms of getting involved with HL7?
Farhoud: We believe interoperability should become commonplace in order to respond to the emerging trends in healthcare and aged care. The vendor community can help by embedding interoperability in their solutions. The other aspect of this is that clinicians and consumers are asking for more up-to-date data, and the only way you can do that is to have a standard way of stitching all their information together across the continuum.
I’d recommend that vendors participate in the HL7 connectathons so they can provide input into the direction of the standard and ensure it’s implementable into the workflow. I see standards as an opportunity to be more innovative and further the cause of what the healthcare community is trying to achieve.
Commonwealth Scientific and Industrial Research Organisation
Dr David Hansen
Dr David Hansen is CEO and Research Director of CSIRO’s Australian e-Health Research Centre. With over 150 scientists and engineers, AEHRC is CSIRO’s digital health research program and a joint venture between the CSIRO and Queensland Health. David is involved in leadership positions in many national research initiatives including the NHMRC Centre for Research Excellence in Digital Health and the Australian Alliance for Artificial Intelligence in Healthcare. David is on the board of the Australian institute of Digital Health and is a member of the Connected Care Council for the Australian Digital Health Agency. David is passionate about the role of information and communication technologies in health care and the role of digital health professionals in developing a safe, high quality efficient and sustainable healthcare system in Australia.
CSIRO at the forefront of health data interoperability: An interview with the e-Health Research Centre’s CEO
Australia’s national science agency, CSIRO, is at the forefront of addressing health data interoperability across the country. As CEO of CSIRO’s Australian e-Health Research Centre (AEHRC), Dr David Hansen leads 150 scientists and engineers focused on efforts to drive digitally enabled services to improve the safety, quality and efficiency of healthcare.
Integral to that objective is standardisation and David describes HL7’s Fast Healthcare Interoperability Resources (FHIR) standard as a boon to those efforts.
“About a quarter of our staff are focused on interoperability – so clinical terminologies such as SNOMED and data standards such as HL7 FHIR – our goal is to lower the barrier and increase the value of adopting standards across healthcare in the digital health world,” he said in a recent interview with HL7 Australia. “The standardisation that FHIR gives us for digital technology and healthcare is really important.”
HL7: Can you share with our members how your relationship with HL7 began and how it has evolved?
David: We had done a little bit with HL7 as a standard, but it wasn’t until Graham Grieve (FHIR Product Director at HL7 and Adjunct Science Fellow at CSIRO) started developing FHIR that we really began our collaboration with HL7 around the terminology standards within FHIR and in particular the terminology APIs. Graham was aware of our significant research and development around the use of standard terminology, such as SNOMED and LOINC, so we began discussing what sort of APIs FHIR should have when it comes to terminologies, which drove us to get involved with FHIR standards development.
With the implementation of the FHIR terminology APIs, we now have a world-leading FHIR terminology server, Ontoserver, which we continue to develop, license and provide. But FHIR is also a delivery mechanism for many of our other digital health tools, whether that’s decision support, or just SMART on FHIR apps. So we use the FHIR standard a lot across the rest of our research program from genomics and imaging through to virtual care and mobile health and data analytics.
HL7: Would you mind talking about some of the major projects that CSIRO is working on with HL7, and the key objectives around those?
David: The biggest one is the Sparked accelerator program, which is a collaboration between us, HL7 Australia, the Department of Health and Aged Care, and the Australian Digital Health Agency (ADHA). The objective is to set the foundations for digital health in Australia in terms of the FHIR.AU core data set for interoperability. That’s a two-year project by the end of which we anticipate having the appropriate standards and implementation guides approved through the FHIR process.
We’re really following on, and trying to mimic to some extent, the Argonaut project which ran in the United States to get an agreed standard that then was part of the health information technology provisions of the 21st Century Cures Act.
As part of the Sparked project we are supporting HL7 Australia to establish the HL7 FHIR management committee in Australia and a process for the national adoption of FHIR standards, supported through the FHIR community process.
HL7: When did the Sparked collaboration begin?
David: It was initially funded in this year’s (2023) budget announced in May and it kicked off on 1 July. We had our launch in mid-August. But it does build on work that we’ve been doing for three or four years, which started with the Primary Care Data Quality Foundations Programme and defining the foundation data standards in primary care funded by the Department of Health. For this we led a community process to build an implementation guide for the exchange of information between GPs. Then we continued that with some work around the SMART Health Check forms server and health checks for Aboriginal and Torres Strait Islander people.
HL7: How did the Sparked collaboration come about?
David: For a number of years we’ve been partnering with the Australian Digital Health Agency and HL7 Australia to run Connectathon events around the use of the FHIR terminology server which underpins Australia’s National Clinical Terminology Server. Because of that, the primary care branch of the agency wanted to know how to standardise the use of SNOMED, and our advice was – do it through a FHIR implementation guide and the exchange of information between GP practices. And that has now led to the Sparked programme.
HL7: Are there other priority projects with HL7 that you would like to highlight for our members?
David: One of our research engineers has been looking at how we leverage FHIR and terminology together around analytics, so we’ve built a FHIR analytic server called Pathling. There’s now a lot of focus internationally on analysis of FHIR data. A working group at the last HL7 international standards meeting was looking at FHIR and SQL and how we use it to hide a lot of complexity of FHIR under SQL. So, a lot of what we’ve been doing in Pathling is along those lines.
HL7: Why is the collaboration with HL7 a priority both for CSIRO as well as for the broader healthcare objectives?
David: One of the things we’re conscious of is that running a standards development organisation isn’t easy, both from a finance and broader support perspective. What we’re trying to do with the Sparked program is to not only build the implementation guides for the Australian core data sets but also to embed the FHIR community process into Australia’s digital health community. By doing that, when other organisations want to collate and share data – say in the genomics or infectious diseases fields –they’re not asking CSIRO but rather the wider FHIR community. So, the aim of the collaboration and our Sparked initiative is at the end of the two years to have established the processes and the support structures that we need for HL7 Australia to be offering those services generally to the digital health community. We would argue that, in so doing, we have established processes that can improve interoperability in Australia across the board, which we believe will lead to better health outcomes.
Department of Health Victoria
New South Wales Health
MediQo
Arash Zohuri
Arash Zohuri is the Managing Director & CEO of Mediqo Health Pty Ltd, a pioneering digital health company dedicated to enhancing clinical efficiency and patient care through AI-driven solutions. With 14 years of senior management experience across Europe and Australia, Arash has played a key role in driving innovation and business growth within the healthcare and technology sectors.
Arash has extensive experience in start-ups and scaling businesses, ensuring robust and timely project delivery. His leadership focuses on developing secure, interoperable, and efficient digital health solutions that empower healthcare professionals and improve patient outcomes.
Arash also collaborates with industry stakeholders to advance digital health adoption and integration, contributing to the evolution of connected care and clinical decision support systems.
MediQo: Supporting interoperability for healthcare AI that goes beyond note-taking
MediQo is a ground-breaking AI platform designed by Australian doctors to help healthcare professionals streamline their workflows, reduce administrative tasks and make smarter clinical decisions. By minimising paperwork and improving access to key insights, MediQo enables practitioners to focus on delivering exceptional patient care while enhancing overall efficiency.
Interoperability is central to this mission. MediQo believes that for healthcare AI to deliver meaningful outcomes, it must fit seamlessly into existing systems and adapt to different clinical environments. By adhering to HL7 standards, MediQo facilitates secure, real-time data exchange across GPs, specialists, allied health, aged care and telehealth providers – fostering collaboration and improving care coordination.
MediQo is fully compliant with Australian healthcare guidelines and is built on the HL7 framework, ensuring that all documentation and data-sharing processes align with national regulations.
MediQo’s partnership with HL7 ensures that it will always integrate effortlessly within healthcare ecosystems. Designed for both small practices and large organisations, MediQo is a scalable, enterprise-ready solution that enhances daily practice without disrupting workflows.
By prioritising compliance, data security and ease of use, MediQo is helping to build a more connected, patient-centred healthcare system – one where AI tools support better care, not just better notes.
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